Looking something similar to Ooma, but better? Discover the best 5 alternatives to Ooma that you can use for your business VoIP provider.
Are you looking for a better option than Ooma? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:
Thanks to its simple interface that unveils advanced calling features, Quicktalk is rated as the best alternative to Ooma. Quicktalk is an easy-to-use solution designed for small businesses and entrepreneurs who are looking to make unlimited calling, simplify call management and improve the experience of their callers.
Quicktalk offer a $19 package that includes up to 3 users with unlimited calls and all the features to manage your business calls.
> Get unlimited calling: Why pay more for calling? With Quicktalk, you get unlimited calls to and from 100 different destinations.
> Simplify the way you manage customer calls: Set up and start calling with Quicktalk within minutes from any smartphone or computer.
> Centralize your communication: Access call logs, notes, call recording from the application and make calls from all your devices.
Openphone is a cloud communication service provider that helps businesses leverage VoIP technology for internal and external communication. Openphone supports communication through voice calls and text. In addition to communication tools, Openphone subscription packages include a wide range of productivity-enhancing tools.
Get more insights with our comparative analysis between Ooma and Openphone.
All Openphone subscribers can make unlimited calls and send unlimited text messages to numbers in the USA and Canada. They can port an existing number to the platform or get a new virtual phone number without any additional fee.
All Openphone plans are also inclusive of call recording, access to voicemail and voicemail transcripts, group messaging, contact notes and email integration. The higher-tier plans have certain exclusive features like group calling, call transfers and Salesforce integration.
Like Ooma, Openphone services are structured in the form of three plans with a monthly subscription fee. This starts from $19 per user per month. The mid-level plan is priced at $33 per user per month.
Subscribing to Openphone plans provides access to all plan-specific features but does not include calls to numbers outside the USA and Canada. These calls are billed as per usage. Subscribers must also pay a one-time carrier review and setup fee and monthly messaging fee.
The base-level plans for Openphone and Ooma are quite similar in terms of pricing. However, the difference between the base and top-tier plans is more significant for Openphone as compared to Ooma.
Google Voice is a business communication platform under the Google Workspace umbrella. While the Google Voice plans are low-cost, it is available in very few countries. Google Voice can be subscribed to in the USA and Canada and by Google Workspace users in a few other countries. The service targets entrepreneurs and startups with limited communication budgets.
Go through our comparative analysis between Google Voice and Ooma
Google Voice subscribers can port an existing number or get a new virtual number to separate personal and business calls. This number can be used for voice and video calling over the internet as well as text messaging.
All Google Voice plans are also inclusive of features like call forwarding, integration with Gmail, Google Calendar and other Google services, voicemail transcription and usage reporting. That said, features such as call routing through a multi-level auto attendant and call recording are exclusive to higher-tier plans.
Google Voice is best known for its low-cost subscription plans. Businesses can subscribe to these plans at $10, $20 or $30 per user per month. This is inclusive of unlimited calling to certain numbers. All other calls are billed additionally according to a location-specific per-minute rate.
A quick glance at Ooma and Google Voice plans shows the latter to be markedly cheaper. However, pay close attention to the features included while comparing plans.
Dialpad is a business communication platform based on AI and VoIP technology. It is available in 70+ countries. Dialpad subscribers can use the service to handle voice and video calls and exchange text messages. In addition to improving communication, Dialpad subscription plans include a variety of productivity tools and are supported by 24/7 live support.
Take a closer look at our comparative analysis between Dialpad and Ooma.
Dialpad subscription plans are inclusive of a new virtual local or toll-free phone number or you can port an existing number. Some of the features included in all plans are custom call routing, voicemail and voicemail transcription, live call transcriptions and call recording. Limits for features such as ring groups vary from one package to another. Other features such as third-party app integrations and quality-of-service reports are exclusively available with higher tier plans.
Dialpad gives subscribers 3 monthly subscription plans to choose from. The base-level plan is priced at $23 per user per month while the mid-level plan is priced at $35 per user per month. This makes them more expensive as compared to Ooma but the features included may differ.
Businesses can also subscribe to add-on local/ international numbers. While the subscription plans are inclusive of unlimited domestic calls and calls to the USA and Canada, calls to other international locations are billed on a location-specific per-minute rate.
RingCentral is a VoIP technology-based communication platform available in 46 countries. It supports internal and external business communication through voice, video and conference calls and text messaging. In addition, RingCentral subscription packages also include many productivity-enhancing tools and features to support internal collaboration and provide better customer support.
Check out our RingCentral vs Ooma comparative analysis
RingCentral subscriptions are inclusive of free number porting or a new virtual phone number. This can be used through a mobile or desktop application for unlimited domestic calling in the USA and Canada.
All subscriptions are inclusive of features such as end-to-end encryption, team messaging, visual voicemail and call log reports. The higher-tier plans include exclusive features like unlimited storage space and device analytics. Limits for features such as business SMS and toll-free minutes also increase when users upgrade to higher-tier plans.
RingCentral services are packaged in the form of 3 plans with monthly subscription rates. Businesses can choose between the Core, advanced and Ultra plans priced at $30, $35 and $45 per user per month respectively. They can also subscribe to add-on packs for live reports, Ring Sence conversational intelligence and high-volume SMS. In addition to the subscription fee, users are billed for international calls according to their usage.
RingCentral plans may seem more expensive as compared to Ooma but they provide access to a wider range of features.
Zoom Pone is a business communication platform with services covering 47 countries. Zoom Phone supports internal and external communication through text messages as well as voice and video calls. Businesses can follow a pay-as-you-go model or pick unlimited calling prepaid plans. This makes the service suitable for small and large businesses.
Get in-depth insights into Zoom Phone vs Ooma services
Zoom Phone subscribers can get a new virtual phone number or port existing numbers to their account. While all outgoing calls in the metered plan are billed as per usage, the prepaid plans include unlimited calls to certain destinations. Some features like routing through auto attendant/IVR, voicemail transcription, live call monitoring and call recording are common across all plans while others like workspace reservations and additional local/ toll-free numbers are available as add-ons.
Zoom Phone offers a metered plan with a pay-as-you-go model for $10 per user per month and 2 prepaid plans priced at $15 and $20 per user per month. In addition to the monthly subscription fee, users must also pay for outbound calls excluded from their plan.
Prepaid plan subscribers can purchase add-on packs for calls to various countries.
As compared to Ooma plans, the Zoom Phone options sound cheaper but the costs must be considered as a whole keeping the call billing rates in mind.
Nextiva is a virtual business communication platform with variable pricing plans that make it suitable for small and large teams. Nextiva subscribers can use the platform for voice/ video calls, conference calls and text messaging. In addition to communication tools, the platform also has a number of features that can improve team productivity.
Read our comparative analysis between Nextiva and Ooma
All Nextiva plans include unlimited calls over the internet to numbers in the USA and Canada. These calls can be made over the Nextiva mobile/ desktop application, web browser extensions or VoIP desk phones. Features such as internet fax, threaded conversations, call log reports, contact integration and call routing through auto attendants are common to all plans. Others like CRM enterprise-level integration and call recording are included only in higher-tier plans.
Nextiva plan subscription rates are dependent on the number of users. For example, a team of up to 4 users must pay $23.95 per user per month for the Essential plan while the subscription fee for teams with 100+ users is $17.95 per user per month. Subscription fees for the Professional and Enterprise plans range between $29.95 to $35.95 per user per month and $39.95 to $45.95 per user per month respectively.
While the Nextiva base plan for large teams is cheaper than the Ooma base plans, when comparing plans with advanced features, Ooma plans may be more cost-efficient.
Vonage is a communication platform based on VoIP technology. It supports internal and external business communication through voice and video calling and text messaging. Its services are available across 96 countries in the form of unified communication and contact center subscription plans.
Read through our feature comparison of Vonage and Ooma services
All Vonage subscribers can handle unlimited domestic calls and access Vonage services through a mobile/ desktop application or supported desk phones. They can port existing numbers to the platform or apply for a new virtual number at no extra cost. Features such as call conferencing, call blocking, team messaging and routing incoming calls through an auto attendant are common to all plans. Other features such as voicemail transcription, call analytics and a virtual receptionist are exclusive to higher-titer plans. Users can also subscribe to add-on packs for call recording, virtual extensions and a few other services.
Vonage plan subscription rates are dependent on the number of users. For a team of up to 4 users, the per user per month subscription fee ranges from $19.99 to $39.99. For a team of 20-99 users, subscription costs are reduced and range from $14.99 to $34.99 per user per month. This is exclusive of calls to international locations.
Teams requiring a base plan subscription may find Vonage to be more cost-effective but when it comes to advanced plans, the Ooma plans have a cheaper subscription rate.
8x8 is a business communication platform based on VoIP technology. It allows businesses to communicate via voice/ video calls and text messages through a single interface. 8x8 Unified Communication and Contact Center services are available across 55 countries. In addition to communication, it also supports collaborative projects and customer support efforts.
Check out our in-depth comparative analysis between 8x8 and Ooma
8x8 services are accessible through web browsers, supported desk phones and mobile/ desktop applications. The base plan includes unlimited free calling to 14 countries while the higher-tier plans support unlimited free calling to 48 countries. Some of the features available with all 8x8 subscription plans include voicemail and voicemail transcription, call routing through a multi-level auto attendant and live call monitoring. In addition to these features, others such as IVR call routing and speech analytics are available with higher-tier plans.
8x8 services are available in the form of 2 unified communication plans and 3 contact center plans. All plans are inclusive of voice and video calling and text conversations. Subscription prices are comparable to Ooma plans with the additional benefit of a wider range of countries included for unlimited calling.
Phone.com is a cloud communication platform designed for entrepreneurs, start-ups and growing businesses. The platform supports communication through voice, video and conference calls as well as fax and text messaging. What's more, the plans can be customized with add-on packs.
Read our comparative analysis between Phone.com and Ooma
Phone.com subscribers can get a new virtual phone number or port existing numbers. With the base plan, this number can be used to make free calls to certain locations for a total of up to 500 minutes. Higher-tier plans include unlimited calls to the USA and Canada.
Features like voicemail, call routing, video meetings and customized greetings are available across plans. Other features like live receptionist, inbound faxes and shared phone lines are available as add-on packs.
Phone.com offers 3 subscription plans priced at $14.99, $21.99 and $31.99 per user per month. This is inclusive of free calling to certain locations. This is limited to 500 minutes for the base plan and unlimited for higher-tier plans. All other calls are billed as per usage. Depending on your needs, you can also subscribe to add-on services.
The Phone.com plans are easier to customize and priced more affordably as compared to Ooma subscriptions.
Grasshopper is a virtual communication platform that allows businesses to leverage VoIP technology for internal and external communication. It supports communication via voice calls and chat conversations. Grasshopper services are aimed mostly as entrepreneurs and small businesses.
Review our in-depth comparative analysis between Grasshopper and Ooma
Grasshopper plans are inclusive of a free virtual local/ toll-free phone number. Alternatively, subscribers can port an existing number to the platform. This can be used via a mobile or desktop application interface to handle calls and exchange text and fax messages. All subscriptions also include a wide range of features such as multi-extension support, customized hold music, call forwarding and voicemail transcription. Features such as call recording are exclusive to higher-tier plan subscriptions.
Grasshopper gives businesses a choice of 4 monthly subscription plans. These plans are priced at $16, $31, $51 and $89 per user per month. A local number registration fee and messaging fee is also payable with all plans. Plans can also be customized with add-on subscriptions for features like extensions and virtual receptionist.
Businesses looking for basic features may find Grasshopper plans to be more cost-efficient however, when it comes to advanced features, the Ooma plans may work out cheaper.
Founded in 2004, Ooma is a cloud-based software as a service (SaaS) platform for small businesses and individual customers. They are based in California, their small business phone solution offers 35 features such as video conferencing, virtual receptionist, call blocking, multi-ring and ring groups, and call recording. Their residential phone service can block calls, link to a mobile phone through an app, and integrate smart home solutions. Their newest home security product, Ooma Home, is a smart video camera with facial recognition and security sensors. They offer 3 business plans, Ooma Office, Ooma Office Pro, and Ooma Enterprise, depending on the size of the business organisation and their needs.
Source : Ooma pricing on www.ooma.com on the 12/15/2021
Ooma offers 4 plans for small businesses and enterprises with monthly fees ranging from $19.95 to $49.99 per user. The Ooma Office plan costing $19.95 per user per month offers basic services and access to a mobile app. Services such as video conferencing, call recording and voicemail transcription area available in the Ooma Office Pro plan while hot desking, CRM integration and dedicated customer success managers come only with the Ooma Enterprise plan. The Ooma Enterprise Call Center plan offers even more services, though, at a much higher price.
The Ooma Office and Ooma Office Pro offer for businesses are simple since there are only 2 packages. However, they lack most of the essential features to ensure quality telephone support, such as the ability to track live calls or to take feedback from the customer records in your CRM. To get the most out of a phone system, it is best to opt for a more complete provider.
Pros: Ooma's offer is quite simple
Cons: Ooma does not provide an efficient way to manage customer calls since it lacks many essential calling features.
Ooma does offer competitive pricing, with the Ooma Office Pro solution at $24.95 per month per user. However, it lacks many features needed to ensure the smooth running of your company and your sales or support teams. You may want to explore other options on the market to find similar prices and more complete features.
Pros: Ooma offers attractive pricing
Cons: Ooma's solution lacks several important features
Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Ooma, it would be best to look for another provider so you don't waste time in complex implementation.
Ooma's VoIP plans start from $19.95 per user per month. This plan offers only basic services. However, more advanced yet essential features like CRM integration, Call recording can be availed only by upgrading to other plans. These plans have no limits on the number of users and have the same prices for small businesses as well as large enterprises.
Ooma has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Ooma is generally compared to Quicktalk, Nextiva or 8x8 that provide similar features.
1: Quicktalk
2: RingCentral
3: Nextiva
4: 8x8
5: Vonage
It isn't enough for a business to be able to make and receive calls; you also need access to features that boost efficiency. If you don't want to get stuck constantly changing plans as your business grows, consider the options offered by Quicktalk. Their monthly plans are easy to understand and offer all the services you need at comparable prices.
Paul is a tech and business phone system enthusiast always open to discuss ideas. If you’re interested in collaborating on content projects or getting a product listed on our blog, don’t hesitate and reach out to us: [email protected].
